Privacy Policy
We are committed to protecting the privacy of every child and family we serve, on this website and in our care.
Last updated: July 2026
This Privacy Policy explains how Steps of Care ABA Services LLC ("Steps of Care ABA," "we," "us") collects, uses, and protects information when you visit our website or reach out to us through it.
In short: we collect only what we need to respond to you and provide care, we never sell your information, and health information shared during treatment is protected by additional federal safeguards described in our HIPAA Notice of Privacy Practices.
Information we collect
Information you give us
When you use our contact, intake, or appointment request forms, you may share your name, email address, phone number, and anything you choose to include in your message. Because we serve children, parents and guardians sometimes choose to share information about their child, such as their child's name, age, diagnosis, or insurance plan. Please share only what you are comfortable sharing online; we will gather the details we need through a secure intake process once we connect.
Usage information
Like most websites, we may receive basic technical information when you visit, such as your browser type, device type, and the pages you view. We use this information in aggregate to understand how the site is used and to make it better.
How we use your information
We use the information you share with us to:
- Respond to your questions and requests
- Check insurance coverage and eligibility when you ask us to
- Schedule consultations and appointments
- Improve our website and the way we communicate
- Meet our legal and regulatory obligations
We do not use your information for advertising, and we never sell it.
Sharing and disclosure
We do not sell, rent, or trade your personal information. We share it only in these limited situations:
- Service providers. Companies that help us run this website, such as our hosting and email providers, may process information on our behalf. They are required to protect it and may not use it for their own purposes.
- Legal requirements. We may disclose information when the law requires it, for example, in response to a valid court order or to protect someone's safety.
Children's privacy
This website is written for parents, guardians, and professionals. It is not directed at children, and we do not knowingly collect personal information from children through it. Information about children reaches us because a parent or guardian chooses to share it. If you believe a child has submitted information through our website, please contact us and we will delete it.
Health information and HIPAA
This policy covers our website. Health information we receive in the course of treatment (assessments, treatment plans, session notes, and similar records) is protected health information under HIPAA and is governed by our HIPAA Notice of Privacy Practices, which describes your family's rights in detail.
Data security
We use reasonable administrative and technical safeguards to protect the information you share with us. No method of transmission over the internet is completely secure, so we ask that you avoid sending detailed medical records through our general contact form; we will collect that information securely during intake.
Data retention
We keep website inquiries only as long as we need them to respond to you and follow up, then delete them. Records connected to your child's care are kept according to the clinical record retention periods required by law.
Your rights and choices
You may ask us at any time to access, correct, or delete the personal information you submitted through this website. To make a request, email us at care@stepsofcare.com or call (914) 677-2888. Your rights regarding treatment records are described in our HIPAA Notice of Privacy Practices.
Third-party links
Our website may link to other sites, for example, insurance plan websites. We are not responsible for the privacy practices of other sites, and we encourage you to review their policies when you visit them.
Changes to this policy
If we update this policy, we will post the new version on this page with a new "Last updated" date. Significant changes will be noted clearly at the top of the policy.
Contact us
If you have questions about this policy or how we handle your information, please reach out:
Steps of Care ABA Services LLC
135 38th St.
Union City, NJ 07087
care@stepsofcare.com
(914) 677-2888